Existing Customers
Enjoy quick access to your accounts, view answers to frequently asked questions, and find customer service phone numbers for Kroger Personal Finance® products and services for Fred Meyer® customers.
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Customer Service & Additional Information
Fred Meyer Rewards® MasterCard®
RBS Citizens, N.A.
- Sign up for increased protection on online transactions with Secure Online Purchasing.
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Phone numbers:
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Customer Service: 888-325-9565
Monday through Friday: 7 a.m. to 6 p.m. PST
Saturday and Sunday: 8 a.m. to 5 p.m. PST (Closed some holidays) -
Lost or Stolen Card: 888-354-5464
Available anytime
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Customer Service: 888-325-9565
- Cardholder Agreements — you can request your cardholder agreement by calling customer service at 888-325-9565. You may also request your agreement online here.
- Frequently Asked Questions

